About Balzoni London
Balzoni London is an online boutique for refined shoulder bags, designed for those who appreciate understated elegance and thoughtful design. Inspired by modern city life and a timeless sense of style, each piece balances functionality with a calm, confident aesthetic.
With a focus on one essential accessory — the shoulder bag — we create timeless designs made to complement everyday life, not compete with it. True luxury, to us, is quiet and considered.
Frequently Asked Questions
Yes, your payment details are encrypted and secured using industry-standard encryption technologies. We do not store your payment information. For more details, please review our Payment Policy.
You have 30 days from the date of delivery to return your product. Items must be unused and in their original condition. Full details can be found in our Return & Refund Policy.
Orders are processed within 2–3 business days. After dispatch, delivery typically takes 4–9 business days (Monday to Friday). The total delivery time is usually 6–12 business days.
For more information, please visit our Shipping Policy.
Yes, we offer free shipping for orders in the United Kingdom. Additional fees may apply for international shipments. See more in our Shipping Policy.
Once your order has been dispatched, you will receive a tracking number via email. You can track your parcel using the link provided or via our Track Your Order page.